Author Topic: Hetzer problem  (Read 3091 times)

Swamprat33

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Hetzer problem
« on: October 30, 2016, 09:15:20 am »
Hi all, i feel a bit embarrased to ask on here, but not much else i can do.
I had thought about buying another kit, but there is only one set of front sprockets, but 4 different rear idlers in the kit.

I built a Rubicon Hetzer about 3 months ago, but due to other builds have only just got around to painting.
Tonight, to my horror, i discovered that i had not fitted the outer part of the front sprockets of this Flampanzer version.
I no longer have the box and am now missing parts A01 & A04.

Ive added a photo of the part completed Hetzer to show the missing part. I only noticed when i was painting the tracks.



Is it possible to get just these 2 parts so that i can complete my model.

Cheers
Tim

Swamprat33

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Re: Hetzer problem
« Reply #1 on: November 10, 2016, 06:17:24 am »
Very happy to report that ive been contacted by a very nice chap at Rubicon and replacement front sprockets are being delivered to me.

Many thanks guys.

Cheers
Tim

ripley

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Re: Hetzer problem
« Reply #2 on: November 11, 2016, 12:57:03 am »
Good news for you  Tim , most companies don't replace  lost parts . Great customer service Rubicon

Swamprat33

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Re: Hetzer problem
« Reply #3 on: November 11, 2016, 02:54:23 am »
It certainly was. Complete 'A' Spue arrived today via DHL from Hong Kong.

Many thanks to all at Rubicon for great Customer Service.

Cheers
Tim