Rubicon Models

Rubicon Models => General Discussions => Topic started by: Swamprat33 on October 30, 2016, 09:15:20 am

Title: Hetzer problem
Post by: Swamprat33 on October 30, 2016, 09:15:20 am

Hi all, i feel a bit embarrased to ask on here, but not much else i can do.
I had thought about buying another kit, but there is only one set of front sprockets, but 4 different rear idlers in the kit.

I built a Rubicon Hetzer about 3 months ago, but due to other builds have only just got around to painting.
Tonight, to my horror, i discovered that i had not fitted the outer part of the front sprockets of this Flampanzer version.
I no longer have the box and am now missing parts A01 & A04.

Ive added a photo of the part completed Hetzer to show the missing part. I only noticed when i was painting the tracks.

(https://s16.postimg.org/9bcaziokh/IMG_2170.jpg) (https://postimg.org/image/9bcaziokh/)

Is it possible to get just these 2 parts so that i can complete my model.

Cheers
Tim

Title: Re: Hetzer problem
Post by: Swamprat33 on November 10, 2016, 06:17:24 am

Very happy to report that ive been contacted by a very nice chap at Rubicon and replacement front sprockets are being delivered to me.

Many thanks guys.

Cheers
Tim

Title: Re: Hetzer problem
Post by: ripley on November 11, 2016, 12:57:03 am

Good news for you  Tim , most companies don't replace  lost parts . Great customer service Rubicon

Title: Re: Hetzer problem
Post by: Swamprat33 on November 11, 2016, 02:54:23 am

It certainly was. Complete 'A' Spue arrived today via DHL from Hong Kong.

Many thanks to all at Rubicon for great Customer Service.

Cheers
Tim